Shipping Policy

⏱️ Order Processing Time

 

Once your order has been placed, we will process it within 1 to 3 working days.

Orders placed during the week are usually processed within 1 business day.

Orders placed on Friday evening or during the weekend may take longer to process.


 

📦 Delivery Time

 

After your order has been processed and dispatched, the average delivery time is 8 to 12 working days.

Please note that delivery times may vary due to external circumstances such as local customs or courier delays. We always aim to dispatch your order as quickly as possible.


 

🛒 How to Place an Order

 

Placing an order at Marina London is easy and straightforward. Simply follow these steps:

  1. Select your product: Go to the product page, choose the desired variant, and click on the black “Add to cart” button.

  2. Proceed to checkout: Check your selected item(s) and click on “Proceed to checkout”.

  3. Enter shipping information: Fill in your shipping address accurately on the information page and click “Continue to shipping”.

  4. Review shipping details: Double-check your address. Shipping is completely free for all orders — no hidden costs, no minimum order value.

  5. Select a payment method: Choose from one of our secure, SSL-encrypted payment methods:

    • Klarna (Pay later)

    • Credit Card (AMEX, Mastercard, Maestro, Visa)

    • PayPal

    • EPS

    • Sofort (Immediate transfer)

  6. Complete your order: Click “Complete Order” and follow the steps of your selected payment method. You’ll receive a confirmation once the order is successful.

If you encounter any issues during checkout, feel free to reach out to our customer service team.


 

🆓 Shipping Costs

 

We offer free shipping on all orders. There are no additional delivery charges and no minimum order quantity is required.


 

🌱 Shipping Process

 

Once your order is confirmed, it enters our shipping queue. In order to maintain fair pricing and reduce environmental impact, we collect multiple orders before dispatching them in batches.

This means your order may take slightly longer, but it helps us promote a more sustainable shopping model. We appreciate your understanding and support.


 

⚠️ Possible Delays

 

Please note that high demand and external factors (e.g. COVID-related disruptions) may cause occasional shipping delays. We kindly ask you to take this into consideration when placing your order.

If you require express shipping, please contact us via email. Our service team will be happy to assist you with the best possible solution.